TERMS AND CONDITIONS

Introduction

Permly AB (reg. no. 559538-6391) ("Permly," "we," "us") operates a digital platform designed to make immigration information and related services accessible, transparent, and affordable for companies and individuals. Our services include:

• The website www.permly.ai and related subdomains (the "Site")
• The Permly web-based platform for managing relocation and work permit processes
• Any mobile applications, APIs, chat interfaces, or related digital tools
• Other features, content, or services linked to these Terms (collectively, the "Platform")

You can contact us at admin@permly.ai or by mail at:
Permly AB, c/o SSE Business Lab, Stockholm School of Economics, Box 6501, 113 83 Stockholm, Sweden.

1. General

1.1 These Terms apply to all registered Users ("User", "You") who access or use the Platform, including companies, employees, and authorized representatives. The Platform is available only if you accept all provisions of these Terms and the Privacy Policy.

1.2 You are responsible for ensuring that your use of the Platform complies with all applicable laws and regulations in your jurisdiction.

1.3 We reserve the right to update, modify, or discontinue parts of the Platform at any time, with or without notice.

1.4 By using the Platform, you acknowledge and agree to our Privacy Policy, which describes how we collect, use, and protect personal data. The Privacy Policy forms an integral part of these Terms.

2. What is Permly?

2.1 Permly is a digital platform that streamlines and automates work permit and relocation processes, helping employers, international employees, and their supporting partners stay compliant and organized. We consolidate the key steps of immigration, compliance, and relocation into one easy-to-use system—setting complex workflows on autopilot while keeping all parties informed and aligned. In short, Permly brings together the people, processes, and tools needed to make international hiring and mobility as seamless as possible.

Through the Platform, Users can access:

• Automated tools for managing work permit applications, compliance tracking, and key immigration deadlines.
• Access to qualified professionals for immigration and work permit consultation when expert input is needed.
• Relocation support, including housing assistance, language training, and cultural integration services.
• Employer-focused dashboards for managing international talent and staying audit-ready.

2.2 Any reliance on advice is at the User's discretion, and the User remains responsible for verifying the accuracy, completeness, and applicability of any advice received. By using the Platform, you acknowledge that Permly's role is limited to providing access to digital tools, workflow automation, and connections with vetted professionals. Permly does not guarantee any particular outcome in immigration or relocation processes, as final decisions rest with relevant authorities (e.g., the Swedish Migration Agency [Migrationsverket]).

3. The Platform and User Account

3.1 To access and use certain features of the Platform, you must create a User Account using a valid email address and secure password. By registering, you represent and warrant that: (a) all information you provide is truthful, accurate, current, and complete; (b) you have the legal capacity and authority to enter into these Terms; and (c) if you are creating an account on behalf of a company or other entity, you are duly authorized to bind such entity to these Terms.

3.2 By creating an account, you expressly accept all technical specifications, conditions, and restrictions described in our service documentation and acknowledge that your use of the Platform may be subject to additional guidelines, instructions, or policies that we make available from time to time.

3.3 You are solely responsible for ensuring that your account information (including, without limitation, your contact information, employer details, and supporting documentation) remains complete, accurate, and up to date. Permly disclaims any liability for actions taken or not taken based on inaccurate or outdated information provided by you.

3.4 You consent to receiving communications from Permly, including but not limited to service announcements, account-related updates, and legal notices, via email, push notifications, or within the Platform. You may opt out of non-essential marketing communications at any time, but certain service-related communications are necessary for the operation of your account and cannot be opted out of.

3.5 Your account is personal, non-transferable, and may only be used by you. You may not share your login credentials or permit others to use your account. You are fully responsible for all activity that occurs under your account, whether authorized by you or not.

3.6 You agree to maintain the confidentiality and security of your login credentials and to use industry-standard precautions (such as enabling multi-factor authentication where available). You must immediately notify Permly of any suspected or actual unauthorized use of your account, breach of security, or compromise of credentials. Permly shall not be liable for any losses arising from unauthorized access or use of your account due to your failure to maintain appropriate security.

3.7 We reserve the right, in our sole discretion, to suspend or terminate your account, restrict access to the Platform, or require additional verification of your identity if we detect suspicious activity, non-compliance with these Terms, or any potential misuse of the Platform.

3.8 Notifications and Emails. By providing us with your email address, you consent to Permly using that address to send you Platform-related notices, including any notices required by law, in lieu of postal mail. Subject to applicable law, we may also use your email address to send you other messages, such as updates to features of the Platform, changes to these Terms, and special offers ("Newsletters"). We may provide notifications via email, in-Platform messages, "push" mobile notifications, written or hard-copy notices, or through posting on our website, at our discretion and in accordance with applicable law. You are responsible for ensuring that communications from Permly are not blocked or filtered by your email provider or network. You can manage your email and notification preferences within your account settings. In the case of any newsletter or other marketing initiatives, you may withdraw your consent and unsubscribe at any time by clicking "Unsubscribe" in the communication or by contacting us at admin@permly.ai. Please note that unsubscribing from marketing communications may affect our ability to provide certain optional features of the Platform.

4. Prohibited Use and Misuse of the Platform

4.1 You agree to use the Platform solely for its intended purposes and in strict compliance with these Terms, applicable laws, and any guidelines or policies we provide. The following actions (without limitation) constitute misuse of the Platform and are expressly prohibited:

• Recording, copying, distributing, or otherwise sharing consultations, Platform content, or communications without our prior written consent or the consent of relevant third parties.
• Engaging in abusive, threatening, discriminatory, defamatory, or otherwise offensive behavior towards Permly personnel, advisors, service providers, or other Users.
• Submitting false, misleading, or fraudulent information to the Platform, including in relation to immigration or employment documentation.
• Attempting to gain unauthorized access to the Platform, its data, or related systems, including by hacking, reverse engineering, or bypassing security measures.
• Introducing malware, automated bots, scraping tools, or any code intended to disrupt, damage, or intercept communications within the Platform.
• Using the Platform to violate any applicable laws, including but not limited to immigration, employment, data protection, or anti-discrimination laws.
• Impersonating any person, company, or entity, or otherwise misrepresenting your identity or authority.

4.2 Permly reserves the right, in its sole discretion and without prior notice, to remove content, suspend or terminate accounts, restrict access to the Platform, or take any other reasonable actions (including reporting to relevant authorities) where we determine that a User has engaged in misuse or behavior that may damage our operations, reputation, or the safety of other Users.

4.3 You agree to indemnify, defend, and hold harmless Permly, its affiliates, employees, contractors, and partners from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) your breach of these Terms; (b) your misuse of the Platform; (c) your violation of any applicable laws or third-party rights; or (d) any content or information you submit through the Platform.

4.4 Permly further reserves the right to cooperate with law enforcement or other authorities in investigating and prosecuting violations of this Section.

5. Limitations of Liability

5.1 "As-Is" and "As-Available" Basis. The Platform and all services provided by Permly are offered on an "as-is" and "as-available" basis. While Permly strives to provide accurate, current, and reliable information, we make no representations, warranties, or guarantees, express or implied, regarding the completeness, correctness, reliability, suitability, or availability of the Platform, its content, or any advice, tools, or services made available through it. To the extent permitted by law, we disclaim any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

5.2 Third-Party Authorities and Decisions. Any advice, guidance, or recommendations available through the Platform are based solely on the information you provide. You acknowledge that immigration, employment, and relocation outcomes depend on third-party authorities (including, but not limited to, the Swedish Migration Agency [Migrationsverket], tax agencies, and other governmental bodies), and are therefore outside of Permly's control. Permly expressly disclaims any liability for decisions, delays, denials, or additional requirements imposed by such authorities, and nothing in these Terms shall be construed as creating any agency, representation, or guarantee of outcomes before such authorities.

5.3 Exclusion of Indirect Damages. To the maximum extent permitted under applicable law, Permly disclaims all liability for any indirect, incidental, special, consequential, exemplary, or punitive damages, including, but not limited to, lost profits, lost revenue, lost business opportunities, loss of goodwill, data loss, or other intangible losses, even if Permly has been advised of the possibility of such damages. You are solely responsible for maintaining backups of any data or documentation you submit to the Platform.

5.4 Liability Cap. In no event shall Permly's total aggregate liability to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, exceed the total amount of fees paid by you to Permly in the twelve (12) months immediately preceding the event giving rise to the claim. This limitation does not apply where liability cannot be excluded or limited under mandatory provisions of law, including but not limited to liability for intentional misconduct (uppsåt) or gross negligence (grov vårdslöshet) under Swedish law (Skadeståndslagen [1972:207]).

5.5 Mandatory Carve-Outs. Nothing in these Terms shall exclude or limit Permly's liability for: (a) death or personal injury caused by our gross negligence or willful misconduct; (b) fraud or fraudulent misrepresentation; or (c) any other liability which cannot be excluded or limited under applicable law, including but not limited to mandatory consumer protection rights under the Swedish Consumer Services Act (Konsumenttjänstlagen [1985:716]) and the EU Digital Content Directive (Directive (EU) 2019/770).

5.6 Limitation Period. You agree that any claims arising out of or relating to the use of the Platform must be brought within twelve (12) months from the date the cause of action arose, unless a longer period is required by mandatory law.

5.7 Force Majeure. Permly shall not be liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including but not limited to natural disasters, pandemics, government actions, labor disputes, cyberattacks, power or internet outages, or other events of force majeure.

6. Accessibility to the Platform

6.1 Service Goals and Availability. Permly's goal is to maintain high standards of performance and availability so that Users can access the Platform and their User Accounts at any time. However, you acknowledge and agree that the Platform, or certain features of it, may from time to time be unavailable due to scheduled maintenance, updates, system upgrades, technical issues, or factors beyond our reasonable control. Permly does not guarantee uninterrupted or error-free access to the Platform.

6.2 Exclusions of Responsibility. Permly is not responsible for service interruptions or performance issues caused by: (i) errors in your hardware, network connections, or software; (ii) failures or errors in third-party software or products used in connection with the Platform that we, despite acting with professional care, cannot reasonably remedy or circumvent; (iii) viruses, cyberattacks, or other security breaches that occur despite Permly taking appropriate and industry-standard preventive measures; or (iv) any other circumstances beyond Permly's reasonable control.

6.3 Maintenance and Modifications. We reserve the right to modify, suspend, or discontinue any part of the Platform (including features, functionality, or content) at any time with or without notice, provided that such changes do not materially reduce the core functionality of the services you have paid for without reasonable prior notice.

6.4 Third-Party Services and Integrations. Some features of the Platform may rely on third-party services or systems (such as hosting providers, payment processors, or data sources). Permly is not liable for interruptions, errors, or unavailability caused by such third-party services or integrations.

6.5 User Responsibilities. You are responsible for ensuring that your devices, software, and internet connections meet the technical requirements necessary to access and use the Platform. Permly is not responsible for any issues caused by your failure to meet these requirements or for the incompatibility of your systems with the Platform.

6.6 Reporting Issues. Errors, interruptions, or accessibility issues with the Platform must be reported promptly via the in-Platform chat or by email at admin@permly.ai. We will use commercially reasonable efforts to investigate and resolve reported issues in a timely manner.

7. Responsibility for Your Employees and Authorized Users

7.1 Responsibility for Use. If you create accounts for employees, contractors, or other authorized users ("Authorized Users") under your organization, you are fully responsible for ensuring that they comply with these Terms. All actions performed by such Authorized Users on the Platform will be deemed to have been performed by you.

7.2 Consequences of Misuse. If an Authorized User breaches these Terms, Permly may, at its sole discretion, suspend or permanently terminate their access without notice. You remain fully liable for any fees, charges, or obligations incurred by your Authorized Users before such suspension or termination. Permly is not responsible for any legal, financial, or administrative consequences resulting from the actions of your Authorized Users.

7.3 Indemnification. You agree to indemnify and hold Permly harmless from any claims, damages, penalties, or losses (including reasonable legal costs) arising out of or related to any actions, omissions, or misconduct by your Authorized Users on the Platform, including but not limited to breaches of these Terms, violations of applicable law, or misuse of services.

7.4 Duty of Supervision. You are responsible for adequately supervising and managing your Authorized Users' use of the Platform, including ensuring that they do not share login credentials or engage in prohibited activities as outlined in Section 4 (Misuse of the Platform).

7.5 Continued Payment Obligation. Termination or suspension of an Authorized User account due to breach of these Terms does not release you from your payment obligations for fees incurred for that account up to the date of suspension or for subscription periods already billed.

7.6 Compliance with Employment and Privacy Laws. It is your responsibility to ensure that providing Permly with your employees' personal data for account creation or use of the Platform complies with applicable employment, privacy, and data protection laws, including the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) and any Swedish labor law obligations.

8. Intellectual Property

8.1 Ownership. All intellectual property rights, including but not limited to copyright, trademarks, trade names, service marks, trade dress, logos, domain names, database rights, and all related goodwill, in and to the Platform, the website www.permly.ai, any mobile applications, and any documentation, content, or materials provided by Permly ("Permly Materials"), are and shall remain the exclusive property of Permly AB (reg. no. 559538-6391) or its licensors. These rights are protected under Swedish intellectual property law, including the Swedish Copyright Act (Upphovsrättslagen [1960:729]) and the Swedish Trademarks Act (Varumärkeslagen [2010:1877]), as well as applicable EU and international treaties.

8.2 License to Use. Subject to compliance with these Terms, Permly grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Platform for its intended purposes during the term of your subscription or account. No rights are granted to you other than those expressly set out in these Terms.

8.3 Prohibited Uses. Except as expressly permitted in writing by Permly, you may not, directly or indirectly:

• Copy, reproduce, modify, adapt, translate, or create derivative works of the Platform or any Permly Materials;
• Sell, license, distribute, assign, or otherwise commercially exploit the Platform, Permly Materials, or any part thereof;
• Remove, obscure, or alter any copyright, trademark, or other proprietary notices from Permly Materials;
• Decompile, reverse engineer, disassemble, or otherwise attempt to derive source code, underlying ideas, or algorithms of the Platform, except to the extent expressly permitted by applicable law; or
• Use the Platform or Permly Materials in a manner that infringes Permly's intellectual property rights or those of any third party, or that violates applicable law.

8.4 User-Provided Materials. Any data, documents, images, or other content you upload or provide to the Platform remain your property. By submitting such materials, you grant Permly a worldwide, royalty-free, non-exclusive license to host, store, display, and process the content as necessary to provide the services. You are solely responsible for ensuring that any such materials do not infringe the rights of third parties or violate applicable law. Removal of your content may affect the functionality or completeness of your account and related services, for which Permly bears no responsibility.

8.5 Enforcement and Remedies. Unauthorized use of Permly Materials may constitute a breach of these Terms, civil infringement, and, in some cases, a criminal offence under Swedish law. Permly reserves the right to pursue all remedies available under law, including seeking injunctive relief, damages, and, where applicable, reporting violations to law enforcement authorities.

9. User Agreement

9.1 Power of Attorney (POA). If you grant Permly AB a Power of Attorney ("POA"), you expressly authorize Permly to submit information and documentation on your behalf to the Swedish Migration Agency (Migrationsverket) and other relevant authorities for the purposes of work permit, immigration, or relocation processes. Permly will not share your personal information with Migrationsverket unless a valid POA has been granted in writing. You acknowledge that decisions made by Migrationsverket or other authorities are outside Permly's control, and Permly assumes no liability for such decisions, delays, or their consequences.

9.2 Accuracy of Information. You agree to provide complete, accurate, and up-to-date information as requested by the Platform or by Permly staff in connection with the services provided. This includes, but is not limited to, personal details, supporting documentation, and employer information relevant to immigration or relocation processes. You are solely responsible for the consequences of providing incomplete, inaccurate, or misleading information, including delays, rejections, or legal penalties.

9.3 Misrepresentation and Misuse. Providing false, misleading, or fraudulent information—or deliberately omitting material information— is a material breach of these Terms and may result in the immediate suspension or permanent termination of your account without prior notice. In such cases, Permly reserves the right to deny you future access to the Platform and to inform relevant authorities of such actions if required by law.

9.4 Deregistration and Data Retention. You may deregister your account at any time by following the procedures outlined on the Platform or by contacting customer support. Upon deregistration, Permly will delete or anonymize your account data from its systems in accordance with our Privacy Policy and applicable data protection laws, including the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679). However, you acknowledge that certain data may be retained where necessary to comply with legal obligations (e.g., accounting, tax, or immigration-related recordkeeping), to establish, exercise, or defend legal claims, or as otherwise permitted under GDPR Articles 6 and 17. This deletion does not affect data already submitted to authorities (e.g., Migrationsverket), and you remain fully responsible for any legal or administrative consequences resulting from your deregistration.

9.5 Account Security. You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account. You must immediately notify Permly of any unauthorized use of your account, breach of security, or suspected compromise. Failure to do so may result in you being held liable for any damages, data exposure, or misuse arising from unauthorized access.

9.6 Prohibition on Impersonation. You may not impersonate any individual, company, or other legal entity, or misrepresent your affiliation with any person or organization. Such conduct may constitute a criminal offense under Swedish law (e.g., identity fraud under the Penal Code, Brottsbalken [1962:700]) and may result in reporting to law enforcement authorities.

9.7 Employer and Third-Party Information. If you are registering or managing an account on behalf of an employer or third party, you represent and warrant that you have the legal authority to provide their information and to act on their behalf. You agree to indemnify and hold Permly harmless for any claims or liabilities arising out of unauthorized submissions or actions taken on behalf of third parties without proper authority.

9.8 Compliance with Laws. You agree to use the Platform and its services only for lawful purposes and in full compliance with applicable laws and regulations, including but not limited to Swedish migration, labor, and data protection laws. Any unlawful use of the Platform may result in account termination and, where appropriate, reporting to relevant authorities.

10. Termination of Agreement

10.1 Term of Agreement. This Agreement between you ("User") and Permly AB becomes effective upon your registration of a User Account and remains in force until terminated by either party in accordance with these Terms.

10.2 Termination by Permly. Permly reserves the right to suspend or terminate your access to the Platform, in whole or in part, with immediate effect and without prior notice if:

• You breach these Terms or other applicable policies;
• You provide false, misleading, or fraudulent information to Permly or third parties through the Platform;
• Your actions, in Permly's reasonable opinion, pose a security risk, disrupt the functioning of the Platform, or could harm Permly's reputation or the rights of other Users; or
• Permly is required to do so by law, court order, or at the request of a competent authority.

In such cases, your User Account may be deleted, and any ongoing services may be terminated without refund.

10.3 Refunds. Subscription fees and payments made for services are non-refundable upon termination by you or by Permly due to a breach of these Terms, unless otherwise required by mandatory law (e.g., under the Swedish Consumer Contracts Act [Distansavtalslagen, 2005:59] in the case of certain consumer contracts).

10.4 Post-Termination Obligations. Upon termination, you must immediately cease all use of the Platform and delete any content or materials obtained from it that are not legally yours to retain. Termination does not affect any rights or obligations accrued prior to termination, including Permly's right to enforce indemnification, outstanding fees, or other claims.

10.5 Retention of Data. Permly may retain certain data after termination where necessary to comply with legal obligations (e.g., under the Swedish Accounting Act [Bokföringslagen, 1999:1078]) or to establish, exercise, or defend legal claims, in accordance with GDPR Article 17(3).

11. Ethics and Values

11.1 Commitment to Lawful and Ethical Conduct. Permly AB conducts its business in strict compliance with all applicable laws and regulations, including but not limited to Swedish commercial law, the Swedish Companies Act (Aktiebolagslagen [2005:551]), the Swedish Marketing Act (Marknadsföringslagen [2008:486]), and relevant European Union directives. We categorically prohibit any form of unlawful activity, corruption, fraud, or misrepresentation in connection with the operation of the Platform or the services we provide.

11.2 Integrity and Transparency. We are committed to conducting our business honestly, transparently, and in a manner that fosters trust among our clients, partners, governmental agencies, and other stakeholders. This includes providing accurate information, avoiding misleading representations, and disclosing potential conflicts of interest where legally or ethically required.

11.3 Respectful Engagement. Permly expects all interactions conducted through the Platform — whether by Permly employees, partners, or Users — to be professional and respectful. Harassment, discrimination, hate speech, or other forms of abusive behavior are strictly prohibited, in accordance with Swedish anti-discrimination law (Diskrimineringslagen [2008:567]) and the principles of the EU Charter of Fundamental Rights.

11.4 Anti-Corruption and Anti-Bribery. Permly maintains a zero-tolerance policy toward bribery and corruption in all forms, in line with the Swedish Penal Code (Brottsbalken [1962:700], Chapter 10) and applicable international frameworks such as the OECD Anti-Bribery Convention. Users and partners are prohibited from offering, giving, soliciting, or accepting bribes or improper advantages in connection with the use of the Platform.

11.5 Cooperation with Authorities. Where legally required, Permly will cooperate fully with governmental and regulatory authorities, including but not limited to Migrationsverket (the Swedish Migration Agency), Skatteverket (the Swedish Tax Agency), and other competent bodies, in accordance with applicable Swedish and EU law.

12. Changes to These Terms of Use

12.1 Right to Amend. Permly AB ("Permly") reserves the right to modify, update, or replace these Terms of Use at any time to reflect changes in our services, business operations, legal requirements, or other valid reasons. Where required by law, we will provide you with reasonable advance notice (no less than thirty [30] days) prior to the effective date of material changes. Notification may be made via email, in-Platform notifications, or by publishing the revised Terms on the Platform.

12.2 Material Changes. What constitutes a "material change" shall be determined at Permly's reasonable discretion, but typically includes significant alterations to your rights or obligations, changes to our payment terms, or modifications to the scope of our services. Minor updates (e.g., clarifications, stylistic changes, or technical corrections) may be implemented without advance notice.

12.3 Acceptance of Revised Terms. By continuing to access or use the Platform after the revised Terms take effect, you agree to be bound by the updated Terms. If you do not agree with the changes, you must cease using the Platform and may deregister your account pursuant to Section 9.4. Your continued use after the effective date constitutes full acceptance of the revised Terms under Swedish contract law principles (Avtalslagen [1915:218]).

12.4 Assignment. You may not assign, transfer, or delegate any rights, obligations, or licenses granted under these Terms without our prior written consent. Permly may assign or transfer its rights and obligations under these Terms, in whole or in part, to an affiliate, acquirer, or successor in interest without your consent, in accordance with the Swedish Contracts Act (Avtalslagen [1915:218]) and applicable EU company law.

Contact

For questions, comments, or notices regarding these Terms or our services, you may contact us by email at admin@permly.ai.

For formal legal notices (e.g., regarding disputes, termination, or data subject rights), communications must be sent in writing to:

Permly AB
Org. No: 559538-6391
Norrtullsgatan 2
113 29 Stockholm
Sweden